Privacy policy
Little Miracles Casting recognises the importance of privacy protection. Little Miracles Casting is subject to, and abides by, the provision of the Privacy Act 1988 (Cth) (“Act”). The information you provide Little Miracles Casting as part of your dealings with it is defined as “personal information” under the Act. This Privacy Policy set out how Little Miracles Casting collects, uses or disclosed your personal information.
What types of personal information does Little Miracles Casting collect?
The personal information Little Miracles Casting collects from you generally includes your name, address, telephone number/s and information required for order processing and payment. Little Miracles Casting may also collect information from you concerning your preferred related products or services.
How does Little Miracles Casting collect your personal information?
Little Miracles Casting collects your personal information through a range of sources including the subscription form you fill in if you join Little Miracles Casting newsletter database, information you provide over email or phone in regards to orders and surveys and questionnaires you complete on littlemiraclescasting.com.au.
What happens if you don’t provide Little Miracles Casting with the personal information it requires?
If you can’t or won’t provide Little Miracles Casting with the personal information it reasonably requires, Little Miracles Casting will be unable to provide you the information, products or services you wish to buy or receive.
How does Little Miracles Casting use your personal information?
Little Miracles Casting may use your personal information for a range of purposes including:
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To provide you with information you request about the products or services Little Miracles Casting offers or special offers provided by third parties to Little Miracles Casting members through Little Miracles Casting;
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To process and obtain payment for any products or services you order from Little Miracles Casting
- If necessary, to verify your identity or age (i.e. over 18); and
- To contact you for Little Miracles Casting direct marketing and promotional purposes including providing you with information about new products or services, events, functions and special offers.
From time to time Little Miracles Casting may also ask you to participate in surveys or questionnaires. These help Little Miracles Casting to improve its levels of service and to maximise the opportunities and benefits you can enjoy.
Little Miracles Casting may also send you electronic messages updating you about products, services, offers and special offers. You will only receive electronic messages where you have consented to receive them or it can be inferred from your existing business or other relationship with Little Miracles Casting where there is a reasonable expectation of receiving those electronic messages. All electronic messages will identify Little Miracles Casting
Will Little Miracles Casting give your personal information to anyone else?
Little Miracles Casting currently uses contractors to prepare and send mail-outs and deliver products. Little Miracles Casting will only disclose your personal information to those contractors or other third parties:
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To allow your orders to be processed and delivered to you;
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To provide you with marketing and other information about Little Miracles Casting and its own or related products and services;
- If you authorise Little Miracles Casting to do so; and
- If required or permitted by law.
- Personal information security
Little Miracles Casting takes reasonable steps to ensure your personal information is protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure. Little Miracles Casting only permits its authorised personnel to access your personal information for the purpose of delivering you your ordered products.
Your rights of access and correction
You have the right to access your personal information which Little Miracles Casting has collected from you.
If you wish to access your personal information or believe that any of the personal information Little Miracles Casting holds about you is inaccurate, incomplete or out-of-date, please contact the Little Miracles Casting on our contact page so we can assist you.
Little Miracles Casting reserves the right to withhold your personal information where its disclosure to you is restricted by law, is the subject of legal action, or may compromise the privacy of another person.
Information contained in joint Little Miracles Casting memberships
If your Little Miracles Casting membership contains the personal information of more than 1 person, unless you provide Little Miracles Casting with evidence that the other person/s agrees to you accessing their personal information, Little Miracles Casting will only allow you to access your own personal information contained in that membership. Please contact littlemiracles casting.com.au more information on this issue through the contact page.
How can you stop receiving marketing information?
Little Miracles Casting may use your personal information to contact you from time to time to inform you of new products or services, upcoming events and functions, special product offers from Little Miracles Casting or other third parties, or to gather feedback on Little Miracles Casting or related goods and services. Where marketing information is forwarded to you via electronic messages, there will be a functional ‘unsubscribe’ mechanism contained in the message.
If you no longer wish to be contacted by Little Miracles Casting or receive marketing information, you can either:
- email support@littlemiraclescasting.com.au
- click the ‘unsubscribe function’ (where marketing information is sent electronically).
You cannot ask not to receive information which Little Miracles Casting is required to provide you by law.
Cookies
“Cookies” are small pieces of information sent by a web server and stored by your browser on your computer’s hard drive so it can later be read back from that browser. This allows your browser to remember some specific information. Cookies enable Little Miracles Casting to store items in your shopping cart and to identify you on return visits. Most browsers automatically accept cookies, but you can usually change your browser to prevent this. However, while most of the content of our web site can be viewed without accepting cookies, the shopping cart features of the Little Miracles Casting website will not function properly when cookies are disabled.
Changes to this Privacy Policy
Little Miracles Casting reserves the right to change this Privacy Policy from time to time without notice. This Privacy Policy was last updated by Little Miracles Casting in March 2024.
Contacting Little Miracles Casting.
If you would like more information from Little Miracles Casting about this Privacy Policy, or any other privacy related issue, please contact the Little Miracles Casting Privacy Officer:
- by email, at support@littlemiraclescasting or
- by sending a message through the contact page